At laroking, we believe that gaming should always be a source of entertainment — never stress, never hardship. We are committed to providing every Filipino player with the tools, information, and support they need to keep their gaming experience safe, healthy, and enjoyable.
laroking takes responsible gaming seriously — not just as a regulatory requirement, but as a genuine duty of care to every player on our platform. Whether you are spinning the reels on our slots, playing a round of bingo, or trying your luck at the Wheel, we want your experience to remain fun and within your personal limits.
We know that for most players in Manila, Cebu, Davao, and across the Philippines, online gaming is a leisure activity — something to enjoy after a long day, or during a weekend with friends. But we also recognise that for a small number of people, gambling can become a problem. That is why laroking has built a comprehensive suite of responsible gaming tools directly into the platform, available to every registered player at no cost.
Our responsible gaming programme is guided by the principles set out by the Philippine Amusement and Gaming Corporation (PAGCOR), which oversees regulated gaming in the Philippines. We align our player protection measures with PAGCOR's responsible gaming framework to ensure that laroking meets the highest standards of player welfare in the Philippine market.
Built into your laroking account — free, easy to use, and effective.
Set a daily, weekly, or monthly cap on how much you can deposit into your laroking account. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be lowered immediately but increases take 7 days to take effect.
Set a maximum session duration for your gaming sessions. When your time is up, laroking will display a reminder and, if you choose, automatically log you out. This helps you stay aware of how long you have been playing.
Receive on-screen notifications at regular intervals showing your total session time and net gaming activity (total bets placed vs. total winnings). These prompts help you stay grounded and make informed decisions about continuing to play.
Take a short break from laroking by activating a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this time, you cannot log in or place bets. The cooling-off period activates immediately upon request.
If you feel you need a longer break, self-exclusion allows you to block access to your laroking account for a defined period of 6 months, 1 year, 3 years, or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
Our responsible gaming support team is available around the clock via live chat. If you are concerned about your gaming behaviour or that of someone you know, reach out to us. All conversations are confidential and handled with care.
Setting up responsible gaming tools on laroking takes less than two minutes. Here is how to do it:
Sign in to your laroking account using your registered email and password. All responsible gaming tools are accessible from your account dashboard.
Navigate to the "Responsible Gaming" section within your account settings. You will find all available tools listed clearly with simple toggle controls.
Select the tool you want to activate — deposit limit, session timer, reality check, cooling-off, or self-exclusion — and set your preferred parameters.
Confirm your selection. Restrictions take effect immediately. You will receive a confirmation email to your registered address. Limit reductions are instant; increases require a 7-day cooling period.
If you cannot access your account settings or need help activating self-exclusion urgently, contact our live chat support team. We will process your request immediately.
Problem gambling can affect anyone, regardless of age, income, or background. Being honest with yourself is the first step. Ask yourself whether any of the following apply to you:
Do you spend more money on gambling than you originally planned, or more than you can comfortably afford?
Do you find yourself chasing losses — continuing to play in an attempt to win back money you have already lost?
Has gambling started to affect your relationships with family or friends, or your performance at work or school?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you borrowed money, sold possessions, or used funds meant for essential expenses (rent, bills, groceries) to fund gambling?
Do you hide your gambling activity from people close to you, or feel guilty or ashamed about how much you gamble?
Do you think about gambling frequently throughout the day, even when you are not playing?
You do not have to face this alone. These organisations can help.
The Philippine Amusement and Gaming Corporation operates a responsible gaming programme for all licensed operators in the Philippines. Contact PAGCOR directly if you need to escalate a concern about your gaming activity.
The NCMH Crisis Hotline is available 24/7 for Filipinos experiencing mental health challenges, including those related to problem gambling. Call 1553 (toll-free from any Philippine network).
GA Philippines holds regular support group meetings in Metro Manila, Cebu, and other major cities. Their peer-support model has helped thousands of Filipinos regain control of their lives. Meetings are free and confidential.
Our in-house responsible gaming team is available 24/7 via live chat. We can activate self-exclusion, set limits, or simply listen. Reach us at [email protected] — plain text, not a link.
Ready to enjoy laroking's full range of games — slots, bingo, Super Bingo, the Wheel, and live casino — with your responsible gaming tools in place? Sign in to your account and set your limits before you play.
21+ Must be 21 years or older. Gambling involves risk. Please play within your means.